![]() We finalised 1 of those complaints received in 2021–22. We received 11 privacy complaints relating to the HI Service in 2021–22. We finalised 5 My Health Record system complaints, including 1 complaint from previous reporting periods. ![]() In 2021–22, the OAIC received 14 privacy complaints relating to the My Health Record system with 10 remaining open at the end of the reporting period. Following an opt-out period that ended on 31 January 2019, a My Health Record was created for everyone who had not opted out of the system. In 2017, the Australian Government announced the creation of a My Health Record for every Australian. The My Health Record system commenced in 2012 as an opt-in system where an individual needed to register in order to get and share their My Health Record. The Information Commissioner oversees compliance with those privacy provisions. In recognition of the special sensitivity of health information, the My Health Records Act and the HI Act contain provisions that protect and restrict the collection, use and disclosure of personal information. The management of personal information is at the core of both the My Health Record system and the HI Service (which are collectively referred to as ‘digital health’ in this report). This was the 10th year of operation of the My Health Record system and the 12th year of the Healthcare Identifiers Service (HI Service), a critical enabler for the My Health Record system and digital health generally. ![]() The report provides information about digital health activities led by the Office of the Australian Information Commissioner (OAIC), including our assessment program, handling of My Health Record data breach notifications, development of guidance material, provision of advice and liaison with key stakeholders. This annual report sets out the Australian Information Commissioner’s (Information Commissioner) digital health compliance and enforcement activity during 2021–22, in accordance with s 106 of the My Health Records Act 2012 and s 30 of the Healthcare Identifiers Act 2010 (HI Act). Download print version of full report Executive summary ![]()
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